Where do I find my Notio serial number?

Where do I find my Notio serial number?

You can identify your product by the serial number or unit ID. Both are located underneath the device next to the (green) light.

Serial number
The serial number is located on the underside of the unit. It corresponds to a 5-digit number, without spaces or dashes. e.g.: 01400
Older devices are identified the serial number is NK0001. To get support, please provide the unit ID.














Notio ID
The unit ID is a combination of 8 letters and numbers, without spaces or dashes. e.g.: FB2574C9
It can be found in the Notio Paring screen or the Notio Profile screen.

* the device must be paired with the application
    • Related Articles

    • Here is the procedure to install the Notio Data field in Garmin Edge unit.

      You will need Notio Aero Sensor, an iOS Device (iOS version 11+), iOS Notio App, and your Garmin Edge unit for this step.  Notio Aero Sensor iOS Device (iOS version 11+) iOS Notio App Garmin Edge The following sequence can be done from your computer ...
    • Find velodrome laps

      The Golden Cheetah functionality to “Find intervals…” has been improved by adding a method to find laps in a velodrome (still in beta). It can be used for outdoor and indoor tracks. It is based on the Notio sensors. First, you will need to compute ...
    • My Garmin isn't displaying aerofields.

      If only "Garmin id" is appearing on the Garmin. Make sure your Garmin aerofields are up to date. Also, check that you have entered the correct number into the Notio app. Here is a little video that will show you the complete step by step : 
    • Access your Notio cloud account

      By register into the Notio App, you automatically create an account which is accessible through the notio.ai website as shown below. Use the same credentials to log in and access your activities. From there you can download rides in .JSON and .CSV ...
    • How do we calibrate the Notio in an indoor velodrome?

      Here are basics guidelines to calibrate the Notio in an indoor velodrome. Speed sensor Use a magnet-based speed sensor if possible, rather than a hub mount sensor. The magnet systems appear to offer better speed accuracy. Distance The recommended ...